WeeGold FAQ

Why do we need your phone number?
We may need to call you for further verification purposes before delivery of your items. If we have your current phone number we are able to verify & complete your order in the quickest possible time.

Which payment methods do you accept?

Paypal and Credit Card is our preferred online payment method for purchases. Having your Paypal account verified and ensuring that your delivery and contact information is up to date speeds up delivery of your order.

How to pay with credit card if I do not have a Paypal account?

You can easily use your Visa, MasterCard, American Express, or other cards by selecting "PayPal and Credit Card" as your payment method. You will be redirected to the PayPal checkout page, once there you may either login to your PayPal account if you have one or if you do not have a PayPal account simply click the button that says "If you do not currently have a PayPal account, Click Here". You will then be able to sign up a paypal account and enter your credit card information.

Are there discounts for larger orders?

Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help or via e-mail: service@weegold.com

Why do you sometimes need to call me when I've made an order?

1) There might have been an error in your order; a missing character name, payment processing complications, etc.

2) You might have not been online when we tried to deliver your order, we may call to ask you to collect your order ingame.

3) For large orders, we must confirm your identity and legitimate possession of the credit card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.

4) If we are unable to resolve an issue via e-mail, we may call you to resolve the issue.

What time are you likely to call me regarding an order?

We try to make all calls within 1 hour of receiving your order, however we usually respond shortly after you place your order.

How can I communicate with WeeGold after payment?

Please feel free to contact us via our Live Help, email or telephone (found in our Contact section). Please quote your order number to ensure your enquiry is dealt with swiftly.

Why do your prices change so frequently?

Prices fluctuate with market supply and demand

Will my account get banned if I buy from WeeGold?

At WeeGold we are constantly on top of our game, updating and adapting to new methods of service within World of Warcraft. You can rest assured that our gamers follow the rules in game, we do not use bots (like other companies) or cheat/exploit/hack - all gold & items are gained the hard way. This allows us to deliver the best WoW Services safely to our customers. (We have never had an account banned)

How do I sell game currency / items / accounts to WeeGold?

If you would like to sell us your ingame currency, items or accounts please contact our Live Help, e-mail us at service@weegold.com or hook-up via MSN weegold@hotmail.com). Once we have discussed a price you will be requested to deliver your currency to our characters ingame. Once we have received your currency, payment shall be made via Paypal.